Shipping policy

Last updated: November 13, 2026

1. Who we are

Shaft N Balls, 2257 Sarasota Center Blvd #C104, Sarasota, FL 34240, United States. Email: myshaftnballs@gmail.com.

Orders ship from our Sarasota, Florida location.

2. Processing time

Orders ship within 1–2 business days.

We do not process or ship on weekends or U.S. federal holidays unless we say otherwise at checkout or by email. You will receive a confirmation email when your order is placed and a notification when it ships, including tracking when the carrier provides it.

3. United States shipping rates

Standard shipping: $6.99 on U.S. orders under $75.

Free standard shipping: $0 on U.S. orders of $75 or more.

4. Canada and international shipping

Shipping to Canada and other supported international destinations is calculated at checkout using USPS and DHL Express. Available USPS services may include First Class Package International, Priority Mail Express International, and Priority Mail International. DHL Express Worldwide may also be offered. Rates and available services depend on the destination and are shown at checkout. We do not add a markup to these calculated rates.

We currently ship to the destinations offered at checkout. Those destinations include the United States, Canada, and the following countries when they appear at checkout: United Arab Emirates, Austria, Australia, Belgium, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, and Singapore. We do not ship to rest-of-world destinations that are not offered at checkout.

5. Delivery estimates and holiday cutoff

Transit times are estimates from the carrier and are not guaranteed. Customs, weather, and carrier delays can add time, especially on international orders.

Holiday shipping cutoff: Wednesday, December 16, 2026, 11:59 PM ET for the continental United States. Alaska, Hawaii, and international orders have earlier cutoffs — please order earlier. Delivery by December 25 is not guaranteed for Alaska, Hawaii, or international orders. Orders placed after the continental U.S. cutoff may not arrive before the holiday.

6. Digital gift cards

Digital gift cards do not ship. They are delivered by email after payment is completed, to the recipient address provided at checkout.

7. Duties, taxes, and customs

Applicable sales tax may be collected at checkout where required. For international orders, the recipient is responsible for any duties, taxes, or customs fees charged by their country, unless we state otherwise at checkout or as required by law.

8. Address accuracy and risk of loss

Please check your shipping address before you complete checkout. We are not responsible for delays or loss caused by an incorrect or incomplete address you provided. Title and risk of loss pass to you when we deliver the order to the carrier, except as required by law.

9. Questions

Email myshaftnballs@gmail.com with your order number and destination.