Terms of service

Last updated: November 13, 2026

1. Agreement

These Terms of Service ("Terms") govern your access to and use of the Shaft N Balls website and online store (the "Store"). The Store is operated by Shaft N Balls, 2257 Sarasota Center Blvd #C104, Sarasota, FL 34240, United States ("Shaft N Balls," "we," "us," or "our"). By visiting or purchasing from the Store, you agree to these Terms. If you do not agree, do not use the Store.

2. Contact

Email: myshaftnballs@gmail.com. Mail: the address above.

3. Eligibility and accounts

You must be able to form a legally binding contract to make a purchase. Customer accounts are optional and are not required to check out. If you create an account, you are responsible for keeping your login details confidential and for activity on your account.

4. Products, pricing, and errors

We sell men's underwear and related products, including digital gift cards, as shown in the Store. We try to describe products accurately, including sizing information, but we do not warrant that product descriptions, images, or other content are complete, current, or error-free. Prices are in U.S. dollars unless stated otherwise. We may correct errors, update information, or change prices at any time before we accept an order. If we discover an error after you order, we will contact you and may cancel the order if we cannot fulfill it as priced.

5. Orders and payment

An order is an offer to buy. We may accept or decline an order, or cancel an accepted order, including if an item is unavailable, we cannot verify payment, or we suspect fraud or misuse. Payment is due at checkout. By providing a payment method, you represent that you are authorized to use it.

6. Shipping, returns, and gift cards

Shipping is described in our Shipping Policy. Returns, exchanges, and refunds are described in our Refund and Return Policy, including hygiene limits that apply to underwear. Digital gift cards are delivered by email and are not returnable except as required by law. Promotional codes, including THEFOURSOME and any free-shipping offers, are subject to their stated terms, may be changed or ended, and cannot be applied retroactively.

7. Intellectual property

The Store, including text, images, logos, product designs, and trademarks, is owned by Shaft N Balls or its licensors. You may not copy, reuse, or create derivative works from our content except as allowed by law or with our prior written permission.

8. Acceptable use

You may use the Store only for lawful purposes. You may not misuse the Store, attempt to interfere with it, scrape it in an abusive way, or use it to send harmful or unlawful content.

9. Privacy

Our Privacy Policy explains how we collect and use personal information. If there is a conflict between these Terms and the Privacy Policy on that subject, the Privacy Policy controls.

10. Disclaimer

THE STORE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE FULLEST EXTENT PERMITTED BY LAW. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE STORE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SHAFT N BALLS AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF YOUR USE OF THE STORE OR ANY PRODUCT. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR A PURCHASE WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12. Indemnity

You agree to indemnify and hold harmless Shaft N Balls and its owners, employees, and agents from claims, damages, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Store or your violation of these Terms.

13. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules, except where applicable consumer-protection law requires otherwise. Courts located in Florida will have exclusive jurisdiction over disputes arising out of these Terms, except where applicable law requires otherwise.

14. Changes

We may update these Terms from time to time by posting a revised version on the Store. The "Last updated" date will change when we do. Continued use of the Store after a change means you accept the revised Terms.

15. Other terms

If a part of these Terms is found unenforceable, the rest remains in effect. These Terms, together with our Privacy Policy, Shipping Policy, and Refund and Return Policy, are the entire agreement between you and us about the Store. Our failure to enforce a provision is not a waiver.